New interface, improved support, new online store and multiple language capability 29/05/12
IK Multimedia has unveiled a completely redesigned version 2.0 website to deliver additional information and broader functionality while creating a more user-friendly experience for its customers.
They say that the new site offers in-depth features on all IK products, on streamlined new product pages, along with enhanced interactive media-rich tools to assist in product selection. The new site, online now, offers intuitive navigation to the entire family of products including mobile, computer software & plug-ins, guitar & bass, vocal, keyboard and DJ.
A new online web store is the centerpiece of the new website that provides a streamlined shopping experience. Users can quickly find what they need by searching for a specific application (guitar, vocals, DJ, etc.), device type (iOS, computer, etc.), price threshold or via the search bar. Dynamic content in the store and throughout the website is tailored to geographic locations. This way, regional variables such as pricing are presented in the local currency. This localization capability also extends to your personal profile including personal pricing with IK JamPoints reward program as well as news and special product offers.
Users are now fully empowered with an improved support interface to manage product authorizations, licenses and download product updates.
The site's built-in social functions facilitate easy news sharing on IK's forum and social channels such as Facebook, Twitter, YouTube, SoundCloud.
For those not fluent in the English language, the new website offers a solution. Japanese customers will be the first to take advantage of the new site's multi-language capabilities, with a fully translated website in their native language, soon to be followed by a Chinese version and more languages to come.